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Richard Glässer GmbH
Holzkunst Seiffen

Delivery and shipping rates

Shipping information

The delivery of the goods takes place to the following countries
Germany
European Union (incl. Andorra, Liechtenstein, Monaco und San Marino)
Swizerland und Norway
USA/Canada
Japan, Russia, China, Hong Kong, Australia, Brazil, Chile, Dominican Republic,
Equador, Guatemala, Iran, Liechtenstein, Mexico, Namibia, Singapore, South Korea, Taiwan, Venezuela

Shipping costs (including VAT)

Deliveries in the national territory (Germany):

Despatch of parcels
We calculate the shipping costs flat rate:
Shipping costs per order to 20,00 € = 3,50 €
Shipping costs per order over 20,00 € = 6,95 €
Free shipping for orders over 50,00 €.
Shipments over 30 kg are delivered by freight carrier.

Shipment by freight carrier
Orders over 30 kg and bulky items are delivered by freight carrier. Shipping costs per order = 65,00 €.
Bulky goods are marked as such in the article description.

Deliveries abroad:

We calculate the shipping costs abroad flat rate per order:

European Union (inkl. Andorra, Liechtenstein, Monaco und San Marino):
Shipping costs per order = 19,95 €
Free shipping for orders over 300,00 €.
Orders over 30 kg and bulky items are delivered by freight carrier. Shipping costs per order = 65,00 €.

Swizerland und Norway:
Shipping costs per order = 29,95 €
Free shipping for orders over 300,00 €.
Orders over 30 kg and bulky items are delivered by freight carrier. Shipping costs per order = 65,00 €.

USA/Canada:
Shipping costs per order = 39,95 €
Free shipping for orders over 300,00 €.
Orders over 30 kg and bulky items are delivered by freight carrier. Shipping costs per order = 120,00 €.

Japan, Russia, China, Hong Kong, Australia, Brazil, Chile, Dominican Republic,
Equador, Guatemala, Iran, Liechtenstein, Mexico, Namibia, Singapore, South Korea, Taiwan, Venezuela:
Shipping costs per order = 49,95 €
Orders over 30 kg and bulky items are delivered by freight carrier. Shipping costs per order = 150,00 €.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 5 - 7 days, in case of foreign deliveries, within 8 - 14 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:
- Prepayment via transfer
- Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Payment via PayPal

In case of questions, please contact us at the contact details mentioned in the Legal Notice.
© Erzgebirgische Volkskunst Richard Glässer GmbH